1994: The first banner ads appear :
On October 27, 1994, the world of
advertising was forever transformed by a small graphic bearing the presumptive
words, "Have you ever clicked your mouse right here? You will," in a
kitschy rainbow font. The age of banner ads had officially begun. This was the
first digital banner.
The publication devised a plan to
set aside portions of its website to sell space to advertisers, similar to how
ad space is sold in a print magazine. They called the ad spaces "banner
ads," and charged advertisers an upfront cost to occupy the real estate
for a set time period -- very different from today's pay-per-click model. This
banner size may varies according to sites.
AT&T paid Hotwired $30,000 to
place the banner ad above on their site for three months. The ad enjoyed a
click-through-rate of 44% -- a number that would make most marketers balk in
disbelief today. To put that in perspective, the average click through rate on
display ads today -- 22 years later -- is closer to 0.06%. They were the first
company who invested at first for digital ad.
Users enticed to click the
mysterious banner were transported to a very early landing page for AT&T.
Visitors could click links to view information about landmarks and museums
around the world to highlight the internet's ability to transport you to
different locations virtually.
Craig Kanarick, one of the digital
consultants hired to work on the campaign, remembers the team's goal was to
make an ad that didn't feel like an ad, and actually offered valuable content
to users. "Let's not sell somebody something," he recalled thinking,
"Let's reward them for clicking on this thing brought to you by AT&T."
The banner ad concept blew up as a
way for websites to keep their content ungated and free for users, and it
wasn't long before other companies -- such as Time Inc. and CMP’s Tech web --
were seeking out advertisers to lease banner space as a sustainable way to
scale their sites.
1995: Display ads become increasingly targeted:
1995: Display ads become increasingly targeted:
As banner ads continued to gain
popularity, advertisers became increasingly interested in targeting specific
consumer demographics, rather than just placing their ads wherever space was
offered and hoping the right people would see it. This led to the beginning of
targeted ad placement.
Web Connect, an ad agency that
specialized in online ads, began helping their clients identify websites their
ideal consumers visited. Now, companies could place ads where their target
demographics were more likely to see them.
This was nothing short of
revolutionary in the digital advertising space. Not only were companies
reaching more relevant audiences, but websites hosting the ads were also able
to display banners that were more applicable to their visitors.
Web Connect also introduced the Custom
View tool, which capped the number of times a particular user was shown a
single banner ad. If a user had already seen an ad a certain number of times,
they would be shown another ad instead.
Users tend to stop noticing a banner
ad after they've seen it before, so capping the number of times a user sees an
ad helped early online advertisers prevent "banner fatigue." Ad
frequency capping is still a common display ad tactic advertiser’s use today.
1996: ROI tracking tools begin to improve
In 1996, banner ads plastered the
internet, but advertisers still didn't have a good process to determine if
these ads were actually driving tangible results for their businesses.
Marketers needed a way to more efficiently manage their display ad campaigns
across multiple websites and report on how users were interacting with their
ads.
DoubleClick emerged on the scene as
one of the first ROI tools for banner ad campaigns. They offered advertisers a
new service called D.A.R.T. (Dynamic Advertising Reporting & Targeting),
which enabled companies to track how many times an ad was viewed and clicked
across multiple websites.
The most impressive feature of
D.A.R.T. was the fact that advertisers now had the ability to track how their
ads were performing and make changes to a live campaign. Previously,
advertisers needed to wait until a campaign was completed before they could
analyze the results and optimize their next banner for better performance. If
an ad was performing poorly, they were forced to wait it out.
With DoubleClick, advertisers could
see if an ad's performance was suffering midway through a campaign, and they
had the option to make changes. For example, if a marketer noticed their ad was
underperforming on one website, they could remove the ad and devote those
resources to another website where the ad was performing better.
DoubleClick’s success also gave rise
to a new pricing model for online advertising: Cost per impression (CPM).
Previously, websites were paid a flat fee to host banner ads for a
predetermined time period. With improved ad tracking, banner pricing
transitioned towards an ROI-based model.
1997: Pop-up ads quickly rise and fall:
It would be an understatement to say
that pop-up ads suffer from a poor image problem. They've been called
internet's original sin and the most hated advertising technique, and one of
the original developers has even apologized for creating the underlying code
that unleashed them upon unsuspecting web surfers. Even so, these much-maligned
ads hold an undeniable place in the history of online advertising.
So who created the very first
pop-up? Before you get your pitchforks and torches out, you should know their
intentions were good. Ethan Zuckerman, then a developer for Tripod.com, is
widely credited with creating the code that enables pop-up ads to open up a new
browser window.
"It was a way to associate an
ad with a user’s page without putting it directly on the page, which
advertisers worried would imply an association between their brand and the
page’s content," Zuckerman wrote in the Atlantic.
1999 - 2002: Advertisers turn to paid search and
pay-per-click:
By this time, the web was expanding
rapidly and users needed a better way to navigate the terrain. With search
engines steadily gaining popularity, advertisers looking to create ads that
were more targeted and less loathsome turned to sponsored search as the next
digital advertising frontier.
In 1999, GoTo.com -- an emerging
search engine company that would later be acquired by Yahoo -- introduced the
first pay-for-placement search engine service. Advertisers were given the
opportunity to bid for top search engine results on particular keywords.
Despite some initial outcries that paid search would lead to corrupt results,
GoTo.com was able to monetize their search engine through the model.
Pay-for-placement eventually evolved
into pay-per-click. Companies bid on search result placement on a per-click
basis: e.g., I'll pay GoTo.com $1 per click if you put my company as the top
search result. This led to search results that were largely determined by how
much a company was willing to pay. The highest bidders were usually listed
first, even above more relevant content, and it was unclear to users which
results were paid and which were organic content.
The user experience of paid search
was suffering, and one up-and-coming search engine thought they could fix it.
Google introduced AdWords in 2000, originally under a pay-for-placement ad
model. Google wanted to create a sponsored search experience that generated
revenue without compromising the quality and relevancy of search results.
While previous paid search models
like GoTo.com relied on bids from advertisers to determine search rankings, AdWords
introduced a Quality Score model, which took into account an ad's click through
rate when determining its placement on the search results page. Even if an ad
had a lower bid, it would still appear above other, less relevant paid ads in
search results thanks to its high click through rate. The Quality Score model
is still used today.
2006: Digital ads become hyper-targeted:
As social media platforms picked up
steam in the mid-2000s, advertisers sought a way to integrate ad content in a
way that was both effective and non-intrusive. Marketers wanted a plan of
action to reach younger internet users who were increasingly unswayed by banner
ads and spending most of their internet time on social networks.
After previously resisting ads on
its site, Facebook started working with advertisers in 2006 as a way to
increase the young company's profitability. They started with small display ads
and sponsored links, and eventually moved onto ads targeted to a user's
demographics and interests. Despite some controversies along the way, Facebook
has proven itself to be a targeted ad pioneer, changing the way that companies
reach their desired audiences online.
"Our strategy is much less
[about] increasing the volume of ads and much more about increasing the quality
of the content and the quality of the targeting to get the right content to the
right people," Facebook founder Mark Zuckerberg said in 2014.
Targeting consumers with relevant
ads -- rather than bombarding them with a large volume of ad content -- has become
a standard practice for online advertisers, particularly on social media.
Beyond Facebook's targeting efforts, other social networks such as Twitter,
YouTube, and Google+ focus on providing an advertising experience for users
that doesn't feel aggressive or impersonal.
2010 – Present: Marketers find value in native ads:
Around this time, a new group of
media companies began to emerge. Websites like BuzzFeed and Mashable presented
advertisers with new opportunities to connect with their audiences through
sponsored content and native advertising.
Advertisers pay to produce articles,
videos, and other types of content for news and media sites. The nature of the
content itself is promotional, but the format looks less like an ad and more
like a regular piece of content on the host's website.
Instead of relying on ads that
disrupt their target audience's online experience, native advertising allows
marketers to create promotional content that supplements a user's online
experience. "Marketers interested in targeting ads to specific consumers
in an unobtrusive fashion should seriously consider spending some time on
native," Mimi An concluded in a HubSpot Research study on native
advertising.
Websites that traditionally
generated revenue from display ads began to realize that they could create a
better user experience by relying primarily on native ads -- rather than
traditional display ads -- without compromising on ad revenue.
The Future of Advertising:
Above these are the steps of online
advertising -- but what about the future?
According to recent data from
HubSpot Research, 91% of respondents say ads are more intrusive today compared
to just two to three years ago. It's clear that the future of digital
advertising pivots on developing a targeted ad experience that offers consumers
relevant content without feeling nosy or invasive.
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